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Hugo Oliver London Showroom

Hugo Oliver London Showroom

Hugo Oliver has become one of North London's most established bathroom shops. Alison Cork of the London Evening Standard pointed out that "not often do you find quality bathrooms at these prices in Central London", and this really sums up our ethos.

In 2,800 sqft of showroom, located equidistant from Camden NW1 and Islington N1 on busy York Way in King's Cross, we display a wide range of contemporary and exciting bathrooms and tiles, aimed specially at the style-conscious Londoner. And we aim to offer exceptional value for money without compromising on quality or service.

You will find a great range of luxury British and European brands on display in tiled settings plus premium, well-priced own label products from top quality factories in the UK and abroad.

We can work with your own interior designer, architect or builder, or we can offer a one-stop shop - incorporating any or all of site visit, design, bathroom fittings, tiles and installation.

Call us: 020 7812 1300

  • Address

  • 144 York Way
  • King's Cross
  • London
  • N1 0AX
  • Opening hours

  • Monday to Friday: 9:30am to 6pm
  • Saturday: 9:30am to 5pm
  • Sunday: 10am to 4pm


By car, take the York Way turning by King's Cross station towards Tufnell Park. Go straight, with the station on your left, past the new offices of The Guardian on your right and over the canal. You will see us in front of you, on the corner with Copenhagen Street. There is pay and display parking just past the shop (heading north) on your right.

Alternatively, from Upper Street, Islington take the Liverpool Road turning towards Barnsbury, past Sainsbury's and left into Batchelor Street. This will take you into Copenhagen Street. Follow to the junction with York Way.

From North London head south down Camden Park Road (from Camden Road or Tufnell Park).  Follow this into York Way, under big Eurotunnel railway bridge, past the old York Way Station and you will find us at the crossroads on your left, opposite the UAL (University of the Arts London).

If you are using public transport, alight at King's Cross station, follow the Euston Road exit then bear left into York Way, keeping the side of the station on your left, and go straight. We are five minutes' walk, just past The Guardian and the canal.

Lorraine (Showroom Manager)

Experienced manager Lorraine is popular with customers for her calm, professional style and is passionate about after-sales service.

Howard (Store Sales Manager)

Howard has been with the company for over 7 years and has in-depth knowledge of managing bathroom projects from the simplistic to the very complex.

Ros (Sales Consultant)

Bubbly sales consultant Ros has won many fans amongst our customers for her friendly manner, helpful advice and excellent customer service.

Michael (Project Manager)

Experienced project manager Michael can visit site to discuss options and ideas for your project.

Craig (Director)

Founder Craig is often found lurking in the back office and is always happy to help on busy days.


213 reviews from customers on Feefo

Posted Rating Comment Response
01-May-2016 Good This was part of a larger order. My comments refer to my overall experience. The showroom advice was excellent. Howard Wynne-Davies was knowledgeable and helpful and really listened to what we wanted. The delivery was fine but could have been a little smoother. A couple of items went astray between my builder and the delivery person and we had to chase up a couple of items. Overall good though and I would have no hesitation in recommending you to my friends. No comment
29-Apr-2016 Excellent 2 table top basins delivered when said, one basin was chipped and when I contacted Hugo there was no questions they just asked me to email a photo of the basin and sent another one out which arrived within 3 days, excellent service and customer service. No comment
16-Apr-2016 Excellent Muy eficaces y profesionales No comment
12-Apr-2016 Poor The design service was excellent, and the support we got from the shop similarly so.
However the deliver was a mess, wrong products, missing products etc. (missing radiator, counter top cut to wrong sink template, electric wiring for radiator frayed etc.).
Thanks for your feedback.  I have investigated this and see that you ordered quite a lot of products from us, for which we are grateful.  Regarding the 3 issues you had, 1) the radiator was unfortunately delayed from the supplier, but I am glad to see we did send it on to you as soon as we received it, 2) the worktop was unfortunately missed off the original delivery, which was our error, and this was corrected the following day, 3) there was a fault with the heating element on the radiator, and we organised for a replacement to be sent to you direct by the manufacturer SBH.  I am very sorry about these issues, but glad to know that you are happy with the design and support service you received.  Kind regards, Craig
10-Apr-2016 Excellent very good service, high quality products, Lorraine is fantastic, has been helping us with many products always providing the right advice, very much competent No comment
10-Apr-2016 Excellent Lorraine was very much helpful, has been assisting us in selecting the different pieces and giving us the right advise Thank you for your feedback for our Hugo Oliver London store.
It's great to hear that Lorraine was so helpful to you in assisting you with your choices for your new bathroom.
We hope you enjoy your new designer bathroom!

26-Mar-2016 Excellent Great service No comment
24-Mar-2016 Excellent I have to say the whole experience was relatively pain free and Lorraine
was excellent in dealing with any hiccups along the way.
Great company would definitely recommend (in fact I have already) them on price and delivery
Thanks again
Graham Sandford
Thank you for your review of Hugo Oliver. 
We are pleased to hear that you received good service from our Kings Cross store and Lorraine was able to help with any issues.
Its great to know that you would recommend Hugo Oliver!

18-Mar-2016 Excellent After struggling to order on-line a simple phone call to a very helpful lady order placed & delivered promptly. Very pleased with sink etc many thanks. Would definitely recommend or buy from you again. Thank you for your review of Hugo Oliver. We are thrilled to hear that the customer service you received from our Kings Cross branch met your expectations and we hope you enjoy using your new cloakroom basin.
14-Mar-2016 Excellent great product and service. highly recommend it! Thank you for your review of Hugo Oliver. We are glad that you are pleased with your new bathroom and we hope to see you in our Kings Cross store again soon!
Read more reviews

Hi, I was wondering if you had any of the Sanuex Steel or Susana shower enclosures (either quadrant, offset quadrant, or regular in your showrooms to view?

Hi - we only have Karla (similar design) on display in King's Cross.  We have a Saneux Steel quadrant in Charlton, in case that works.

23 February 2015
Asked by Anonymous from SE16 4QJ

Do you have the Telford radiator from the Radiator Company in your showrooms?

Dear Kayleigh, Thank you for your enquiry. Unfortunately we do not have the Telford Radiator on display. However, we do have Ancona and Priory from The Radiator Company here in the London showroom. We are currently refurbishing the showroom, so they have been taken off. If you wanted to see them then please call us on 02078121300 and we can arrange for them to be taken out of storage for you to see. I hope this helps. Kind Regards, Lorraine

12 March 2015
Asked by Anonymous from NW10AD

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Presenter Eve Yasmine gives you a guided tour of the King's Cross showroom. Running time 6'18".